Job Responsibilities:

✦   Own and manage the product backlog for patient services and HUB capabilities, ensuring alignment with business goals and regulatory requirements.

✦   Drive AIenabled use cases, including automation, workflow optimization, predictive insights, and operational efficiency improvements.

✦   Partner closely with HUB operations, patient services teams, IT, vendors, and external partners.

✦   Translate business needs into clear, actionable user stories and acceptance criteria.

✦   Lead grooming sessions, sprint planning, demos, and retrospectives.

✦   Act as the voice of the customer and business, prioritizing work based on value, risk, and impact.

✦   Support Salesforcebased solutions, including case management, enrollment, copay, prior authorization, and patient support workflows.

✦   Collaborate with data, AI, and engineering teams to ensure AI solutions are explainable, scalable, and compliant.

✦   Ensure solutions align with pharma compliance standards (HIPAA, GxP, data privacy).

✦   Communicate roadmap, progress, risks, and outcomes clearly to leadership and stakeholders.

​

Job Requirements:

✦   7+ years of Product Owner or Product Management experience, preferably in pharma patient services or HUB operations.

✦   Strong experience with Salesforce, ideally Salesforce Health Cloud.

✦   Demonstrated experience working with or delivering AIdriven or automation solutions (e.g., workflow automation, intelligent routing, analytics, OCR, NLP).

✦   Deep understanding of HUB models, including enrollment, benefits verification, copay, prior auth, and patient support.

✦   Exceptional communication and stakeholder management skills able to tailor messaging to technical and nontechnical audiences.

✦   Proven ability to prioritize, make decisions, and lead crossfunctional teams.

✦   Comfortable working in Agile/Scrum environments.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-product-owner-wilco-source-hyderabad-chennai-bengaluru-7-to-12-years-170426017355?src=jobsearchDesk&sid=17764737861676273_1&xp=16&px=2

​

Additional Details:

✦   Notice: Immediate.