MacuinJob

Salesforce Service Cloud Lead
Job Description

Job Responsibilities:

✦   Design, develop, and implement Salesforce components including Apex classes, triggers, Lightning components, and Visualforce pages to meet business requirements.

✦   Design and implement Service Cloud features such as patient management, care plans, provider networks, and interoperability with EHR systems.

✦   Participate in application development including Lightning Web Components (LWC), Visualforce, and Lightning Pages.

✦   Assist in release cycles to implement and deploy new features or updates to existing applications.

✦   Conduct unit and system testing, debugging, and troubleshooting to ensure code quality.

✦   Contribute to technical documentation and ensure coding best practices and data integrity.

✦   Collaborate closely with the Salesforce Administrator for support and enhancements.

✦   Motivate and guide the team to implement creative solutions while fostering a collaborative and agile environment.

✦   Cross-train peers and mentor teammates to strengthen overall team capability.

✦   Stay updated on key technological trends and identify opportunities to integrate them into organizational processes.

✦   Participate in talent selection, training, and recruitment of technical and architectural roles.

✦   Engage with clients to define long-term technology vision, create solution roadmaps, and align architecture with business goals.

✦   Identify and evaluate new technologies, assess feasibility, and recommend solutions for adoption.

✦   Translate business requirements into conceptual and detailed technology designs and develop proof-of-concepts to demonstrate business value.

✦   Provide architectural leadership and guidance throughout the project lifecycle, ensuring adherence to defined blueprints and standards.

✦   Develop technology roadmaps and contribute to business development activities such as solution demos, pricing, and proposals.

✦   Establish and maintain strong relationships with business and IT stakeholders, providing regular project updates and strategic input.

✦   Contribute to intellectual property development, innovation events, and governance initiatives.

Job Requirements:

✦   8–12 years of experience as a Salesforce Developer with strong hands-on development expertise.

✦   Proven experience with Service Cloud or Life Sciences implementations.

✦   Strong proficiency in Apex, Visualforce, Lightning Components, and LWC development.

✦   Experience in leading and mentoring teams in an agile, fast-paced environment.

✦   Solid understanding of Salesforce architecture, design patterns, and best practices.

✦   Ability to translate business needs into scalable, high-performing solutions.

✦   Experience with release management, testing, debugging, and deployment processes.

✦   Excellent communication, stakeholder management, and problem-solving skills.

✦   A proactive mindset with the ability to identify opportunities for innovation and continuous improvement.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4399148556&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125

Additional Details:

✦   Competitive salary and benefits package.

✦   Employee engagement initiatives such as project parties, flexible work hours, and long service awards.

✦   Annual health check-ups.

✦   Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents.

Job Overview
Job ID

Job-1760

Min YOE

8

Max YOE

12

Salary

N/A

Job Application Type

Link

Job Expires On

2026-04-29

Job Views
1
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Employer
Employer Name

Persistent Systems

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