Job Responsibilities:

✦   Support enterprise-scale production simulation and stabilization activities for a complex Salesforce ecosystem.

✦   Perform Tier 3 incident analysis, troubleshooting, defect isolation, and production simulation support.

✦   Coordinate with Tier 2 support teams and system integrators.

✦   Provide root cause analysis and rapid issue triage in production environments.

✦   Work across Apex, Lightning Web Components (LWC), Flows, integrations, and Salesforce platform configurations.

✦   Support operational stability during production simulation and stabilization phases.

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Job Requirements:

✦   Experience in Salesforce Service Cloud environments.

✦   Strong troubleshooting skills across Apex, LWC, Flows, integrations, and Salesforce configurations.

✦   Ability to perform production support, defect identification, and root cause analysis.

✦   Salesforce Certified Service Cloud Consultant certification required.

✦   Experience working in enterprise support environments with multiple vendors and fast-paced incident resolution.

✦   Bachelor of Engineering qualification preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4423542018&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=50

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Additional Details:

✦   Long-term contract role.

✦   Onsite position in American Canyon, California.

✦   Local candidates required.

✦   Focus on production support, incident management, and system stabilization activities.