Job Responsibilities:

✦   1. Solution Architecture & Design

✦   Lead end-to-end architecture for a Salesforce-based Bed Board Management solution using Health Cloud, Experience Cloud, and OmniStudio.

✦   Define scalable and canonical data models for Patient Admissions, Transfers, and Discharges (ADT), bed inventory, room attributes (acuity, isolation, specialty), and capacity status (occupied, available, cleaning, reserved).

✦   Design real-time visibility frameworks for hospital operations teams including bed control, nursing, EVS, and transport.

✦   2. Healthcare Workflow Optimization

✦   Translate clinical and operational workflows into Salesforce-driven solutions including admission and transfer processes, intelligent bed assignment (rules-based and AI-assisted), EVS cleaning lifecycle tracking, and patient transport coordination.

✦   Align system capabilities with hospital KPIs such as Length of Stay (LOS), bed turnaround time, ED boarding time, throughput, and capacity utilization.

✦   3. Integration Architecture

✦   Architect and oversee integrations with EHR and hospital systems using HL7 v2 ADT messaging (A01, A03, A08, A11, etc.) and FHIR APIs (Patient, Encounter, Location, Bed resources).

✦   Leverage middleware platforms such as MuleSoft, Boomi, or Azure Integration Services for event-driven architecture and real-time data synchronization.

✦   Ensure seamless bidirectional data exchange between Salesforce and external systems.

✦   4. Platform Configuration & Customization

✦   Drive configuration and customization of Salesforce platform including custom objects for bed and room management, Lightning components, and OmniStudio (FlexCards, OmniScripts) for UI/UX.

✦   Implement workflow orchestration using Flows and OmniStudio and enforce scalable design patterns and Salesforce best practices.

✦   5. Data, Analytics & Reporting

✦   Design operational dashboards and command center views for real-time bed availability and bottleneck identification (e.g., discharge delays, cleaning backlog).

✦   Enable predictive analytics for capacity forecasting and surge planning.

✦   Integrate with analytics platforms such as Snowflake, Tableau, and CRM Analytics.

✦   6. Security & Compliance

✦   Ensure compliance with healthcare regulations such as HIPAA and HITECH.

✦   Design and implement role-based access control (RBAC) for clinical and operational users.

✦   Establish audit trails, data governance, and security best practices.

✦   7. Stakeholder Engagement & Leadership

✦   Collaborate with clinical leadership (CMO, nursing teams), operations (bed management, EVS, patient access), and IT/integration teams.

✦   Lead architecture governance forums, design reviews, and executive presentations.

✦   Translate technical architecture into business value and outcomes.

✦   8. Delivery & Governance

✦   Support Agile delivery teams by defining epics, user stories, and acceptance criteria.

✦   Ensure delivery quality through architecture governance, design and code reviews, and testing strategies (SIT, UAT).

✦   Identify and mitigate risks related to patient safety, system latency, and downtime.

Job Requirements:

✦   8–12+ years of experience in enterprise solution architecture.

✦   5+ years of Salesforce platform experience.

✦   Proven experience with Salesforce Health Cloud.

✦   Proven experience with OmniStudio / Vlocity.

✦   Proven experience with Experience Cloud.

✦   Strong knowledge of healthcare operations and ADT workflows.

✦   Strong knowledge of patient flow and bed management.

✦   Experience integrating with EHR systems (Epic, Cerner, Athena).

✦   Deep understanding of HL7 / FHIR standards.

✦   Deep understanding of real-time event-driven architectures.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4399861005&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R