Job Responsibilities:

✦   Provide day-to-day support for Salesforce users by troubleshooting issues and resolving tickets.

✦   Manage user accounts including roles, profiles, and permissions based on governance policies.

✦   Maintain data quality through audits, deduplication, and validation.

✦   Create and maintain reports and dashboards for business operations.

✦   Monitor system performance and ensure data integrity and security compliance.

✦   Assist in testing, documentation, and deployment of new features and workflows.

✦   Collaborate with cross-functional teams to gather requirements and implement improvements.

✦   Support release management including UAT coordination and post-deployment validation.

✦   Maintain documentation for processes, configurations, and user guides.

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Job Requirements:

✦   Bachelor’s degree in Information Technology, Business, or related field.

✦   3+ years of experience as Salesforce Administrator or Support Analyst.

✦   Strong understanding of Salesforce Sales Cloud and/or Service Cloud.

✦   Experience with user management, security model, and data management.

✦   Proficiency in creating reports and dashboards.

✦   Knowledge of Salesforce automation tools such as Workflow Rules, Process Builder, and Flow.

✦   Strong problem-solving and analytical skills.

✦   Excellent communication and stakeholder management skills.

✦   Salesforce Administrator Certification preferred.

✦   Familiarity with Lightning Experience and Salesforce best practices.

✦   Exposure to integrations, APIs, and Agile environments preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4410759027&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R

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Additional Details:

✦   Hybrid role based in Minneapolis, MN (locals only required).

✦   Eligibility restricted to US Citizens and Green Card holders.

✦   Contract position.

✦   Experience with Data Loader or ETL tools is preferred.