Job Responsibilities:

✦   Provide day-to-day support for Salesforce users across sales, service, and operations teams.

✦   Troubleshoot and resolve issues related to workflows, data integrity, user access, and integrations.

✦   Collaborate with business analysts and developers to convert support tickets into long-term solutions.

✦   Maintain and enhance Salesforce configurations including custom objects, fields, page layouts, and validation rules.

✦   Support insurance-related processes such as policy management, claims tracking, and customer onboarding.

✦   Monitor system performance and identify improvement opportunities.

✦   Assist in user training, documentation, and onboarding for new features or releases.

✦   Ensure compliance with data privacy, security, and regulatory standards in financial services environments.

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Job Requirements:

✦   3-5 years of hands-on experience in Salesforce support or administration.

✦   Salesforce Certified Administrator (mandatory).

✦   Strong understanding of Salesforce Data Cloud (mandatory).

✦   Experience in financial services or insurance domain preferred.

✦   Familiarity with insurance workflows such as underwriting, claims, and policy servicing.

✦   Ability to troubleshoot Apex errors, Flow issues, and integration failures.

✦   Experience with ticketing tools like Jira or ServiceNow.

✦   Strong communication and stakeholder management skills.

✦   Bachelor’s degree or equivalent experience.

✦   Additional Salesforce certifications (e.g., Advanced Administrator) are a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-senior-engineer-salesforce-data-cloud-happiest-minds-technologies-bengaluru-3-to-5-years-210426041320?src=jobsearchDesk&sid=17768195864055711_2&xp=13&px=3

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Additional Details:

✦   Insurance domain experience preferred.

✦   Salesforce Certified Administrator is mandatory.

✦   Support role focused on Salesforce Data Cloud operations and L2 troubleshooting.