Job Responsibilities:

✦   Manage daily Salesforce operations including user setup, profiles, permission sets, role hierarchy, and license assignments.

✦   Configure and maintain Flows, dynamic layouts, record types, approval processes, dashboards, and reports.

✦   Build, customize, and support standard and custom objects.

✦   Troubleshoot system issues and implement scalable solutions.

✦   Maintain data accuracy and support integrations between Salesforce and external systems.

✦   Support Salesforce release cycles using Copado, including preparing user stories, performing commits, and executing deployments.

✦   Configure and maintain Copado pipelines and deployment jobs.

✦   Assist in planning and delivering metadata and code deployments across Dev, UAT, and Production environments.

✦   Apply CI/CD best practices including test automation readiness, static code checks, and version control using GitLab branching strategies.

✦   Work closely with developers, QA, and business stakeholders to coordinate releases and platform enhancements.

✦   Translate business requirements into technical Salesforce configurations.

✦   Provide user support, answer platform-related questions, and assist with training or documentation.

✦   Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.

✦   Validate and approve system changes before deployment.

✦   Identify opportunities for automation, process improvements, and system optimization.

Job Requirements:

✦   Bachelor’s Degree in Business, Computer Information Systems or related field.

✦   4+ years of Salesforce Administrator experience with Sales Cloud and/or Service Cloud.

✦   Salesforce Certified Administrator required.

✦   Experience with Copado and GitLab or comparable DevOps/release management tools.

✦   Strong understanding of Salesforce Flow and declarative automation tools.

✦   Familiarity with basic development concepts such as Apex and SOQL is helpful but not required.

✦   Strong communication skills and ability to work cross-functionally.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4382293945&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=775

Additional Details:

✦   Additional Salesforce certifications (Advanced Administrator, Admin Super Set) are a plus.

✦   Functional knowledge of airline business or airline IT processes and B2B partnerships is preferred.

✦   Work Mode: On-site.

✦   Participation in Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.

✦   Experience with CI/CD pipelines and DevOps practices using Copado and GitLab.