Job Responsibilities:

✦   Perform regular system audits, monitor performance, and manage platform upgrades and releases.

✦   Build and maintain Flows, Validation Rules, Approval Processes, and Custom Objects to support business processes.

✦   Provide Tier 2 support for Salesforce-related issues and collaborate with support team and business teams to resolve them.

✦   Maintain comprehensive documentation of system configurations, processes, and change logs.

✦   Work closely with Business Analysts, Developers, and stakeholders to gather requirements and implement scalable solutions.

✦   Create and manage reports and dashboards to support business insights and decision-making.

✦   Assist in managing integrations with third-party tools such as Salesloft, ZoomInfo, DocuSign, and others.

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Job Requirements:

✦   Proficiency in Salesforce administration tools including Flows, Process Builder, Lightning App Builder, and Permission Sets.

✦   Strong understanding of Salesforce security model including profiles, roles, sharing rules, and field-level security.

✦   Experience with data import/export tools (Data Loader, Workbench) and maintaining data quality.

✦   Excellent troubleshooting skills and ability to resolve complex system issues.

✦   Strong verbal and written communication skills to interact with technical and non-technical stakeholders.

✦   Ability to manage multiple tasks and projects in a fast-paced environment.

✦   Salesforce Certified Administrator required; Advanced Administrator or Platform App Builder certification is a plus.

✦   Experience with Salesforce-integrated tools such as Salesloft, ZoomInfo, DocuSign, and Tableau are preferred.

✦   Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.

✦   Minimum of 5 years of experience as a Salesforce Administrator in a mid-to-large scale organization.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-administrator-first-advantage-first-advantage-bengaluru-5-to-10-years-140526504459?src=jobsearchDesk&sid=17788077124908208&xp=12&px=1

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Additional Details:

✦   This position is fully remote, but occasional travel may be required for training and team events. Preferred base location would be Bangalore/Mumbai.