Job Responsibilities:

✦   Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team.

✦   Accountable for ensuring that clear, concise requirements have been captured.

✦   Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation.

✦   Collaborate across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools.

✦   Track and evaluate feedback from users for multiple tools.

✦   Participate in SCRUM meetings and support of the Agile process.

✦   Perform regression and user acceptance testing.

✦   Own product vision and roadmap for solutions built on the Salesforce platform (Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud as applicable).

✦   Analyze and interpret data to identify areas of improvement.

✦   Partner with Marketing, Sales, Operations, and Technology teams to deliver scalable Salesforce solutions that meet business outcomes.

✦   Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.

✦   Develop detailed business requirements and user stories.

✦   Track end user feedback on the system.

✦   Track and evaluate usage reporting.

✦   Documentation review and updates.

✦   Work in an Agile delivery model, collaborating with cross-functional teams to deliver incremental business value.

✦   Act as Product Owner within Agile teams, owning and prioritising the backlog.

✦   Participate in Agile ceremonies including sprint planning, stand-ups, sprint reviews, and retrospectives.

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Job Requirements:

✦   4-7 years’ experience as Business Systems Analyst.

✦   Ability to effectively summarize data, present insights and reporting.

✦   Experience working on Agile delivery.

✦   Knowledge of requirement collection and user story logic (experience working in JIRA is a plus).

✦   Lead UAT, release planning, and go-live readiness for Salesforce-enabled features.

✦   Continuously optimize Salesforce products using usage insights, feedback, and performance metrics.

✦   Experience in creating and maintaining backlog.

✦   Experience working with stakeholders across many functions.

✦   Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.

✦   Exceptional written and verbal communication skills.

✦   Experience working in the financial services industry or other similar, highly regulated environment.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4420601058&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=225

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Additional Details:

✦   Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week.

✦   Full time.

✦   (2:00p-10:30p)