Job Responsibilities:

✦   Collaborate with senior business stakeholders and executives to gather, analyze, and document complex business requirements.

✦   Support large-scale business transformation, system integration, and M&A programs ensuring alignment between business vision and technical execution.

✦   Translate high-level business goals into actionable functional and technical specifications.

✦   Leverage Salesforce Sales Cloud and Agentforce capabilities to design enterprise solutions.

✦   Perform data analysis, field-level mapping, dependency mapping, and org migration activities across systems.

✦   Ensure proposed business processes align with Salesforce guardrails, limits, and scalability standards.

✦   Author detailed user stories with acceptance criteria (BDD/Gherkin format preferred) in Jira.

✦   Apply Agile Scrum and ALM best practices to ensure smooth delivery pipelines.

✦   Work closely with Product Owners, Scrum Masters, Developers, and QA teams for sprint execution.

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Job Requirements:

✦   7+ years of experience as a Business Analyst or Salesforce Consultant in enterprise environments.

✦   Experience in large-scale transformation, system integration, or M&A programs.

✦   Strong expertise in Salesforce Sales Cloud and Agentforce Sales capabilities.

✦   Hands-on experience managing user stories, backlogs, and requirements in Jira.

✦   Strong knowledge of Agile Scrum methodologies and ALM practices.

✦   Experience in data mapping, dependency tracking, and org-to-org migration strategies.

✦   Ability to work with senior stakeholders and translate business needs into technical solutions.

✦   Salesforce Certified Business Analyst or Sales Cloud Consultant certification is desirable.

✦   Agile/Scrum certifications (CSPO, CSM, SAFe) are a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-business-analyst-ciklum-chennai-7-to-10-years-040626032846?src=jobsearchDesk&sid=17806203186186521_6&xp=6&px=7