Job Responsibilities:

✦   Develop, design and communicate existing processes. Incorporate business, system and data flows. Include key metrics that support both areas of efficiency and inefficiency.

✦   Design and document scalable solutions using Salesforce Sales Cloud and CPQ, including custom objects, flows, validation rules, and automation.

✦   Collaborate with developers and architects to define technical requirements and ensure alignment with business goals.

✦   Create and maintain detailed process maps, data flow diagrams, and technical documentation to support system enhancements and integrations.

✦   Lead requirements gathering sessions and translate business needs into detailed user stories and acceptance criteria.

✦   Conduct impact analysis for proposed changes and ensure data integrity across systems.

✦   Participate in solution design reviews and provide technical guidance to ensure best practices are followed.

✦   Support UAT, deployment planning, and post-implementation validation.

✦   Stay current with Salesforce releases, platform capabilities, and industry trends; proactively recommend improvements.

✦   Contribute to the Salesforce roadmap and long-term platform strategy in collaboration with the Portfolio Owner.

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Job Requirements:

✦   5+ years of experience as a Salesforce Business Analyst with hands-on involvement in technical solutioning and platform configuration.

✦   Deep understanding of Salesforce Sales Cloud and CPQ (Agentforce Revenue Management a plus), including declarative tools (Flows, Process Builder, Validation Rules) and data model design.

✦   Strong understanding or experience with process definition methodologies.

✦   Highly proficiency with Microsoft Visio and/or other modeling tools, as well as Azure Dev Ops (ADO).

✦   History and knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results.

✦   Salesforce certifications such as Business Analyst Certification, Certified Administrator, Certified Advanced Administrator, or Certified Sales/Service Cloud Consultant preferred.

✦   A history of progressive responsibilities in the administration of information systems.

✦   Knowledge of Agile and Scrum methodologies, a plus if related to its application in the Scaled Agile Framework (SAFe).

✦   Six Sigma Green Belt Certification preferred.

✦   Able to work flexible hours as required by business priorities.

✦   Ability to deliver work which meets all minimum standards of quality, security and operability.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4389582711&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=400

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Additional Details:

✦   Able to work flexible hours as required by business priorities.