Job Responsibilities:

✦   Coordinate Salesforce demand intake and oversee evaluation processes.

✦   Partner with Salesforce Director and business owners to align requests with roadmap and strategy.

✦   Ensure regulatory and audit compliance and maintain platform adherence to policies.

✦   Organize timelines and ensure enhancements meet deadlines.

✦   Act as Salesforce project coordinator for implementations.

✦   Measure success of enhancements based on ROI.

✦   Define project scopes, goals, timelines, and deliverables.

✦   Coordinate internal and external resources for timely execution.

✦   Monitor project risks, dependencies, and stakeholder communication.

✦   Facilitate cross-functional meetings and maintain documentation.

✦   Monitor project milestones and ensure quality standards.

✦   Maintain and enforce platform governance standards.

✦   Monitor and report on data quality metrics.

✦   Track platform KPIs and drive remediation initiatives.

✦   Maintain documentation, security roles, and compliance procedures.

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Job Requirements:

✦   Bachelor’s degree.

✦   5+ years of experience in Salesforce-related roles including project coordination and operations.

✦   Strong understanding of Salesforce CRM (Sales Cloud, Service Cloud, Financial Services Cloud a plus).

✦   Experience in financial services, banking, or credit unions.

✦   Strong organizational and communication skills.

✦   Strong cross-functional leadership and change management skills.

✦   Experience leading cross-functional projects or programs.

✦   Experience working with compliance, risk, or audit teams.

✦   Familiarity with Agile methodologies.

✦   Proficiency with tools like Jira, Confluence, or Smartsheet.

✦   Proficiency in Microsoft Office suite.

✦   Ability to work additional hours as needed.

✦   Must be bondable.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4398789964&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=350