Job Responsibilities:

✦   Design, develop, and customize Salesforce Service Cloud solutions.

✦   Implement and maintain Service Cloud functionalities including case management, knowledge base, and service console customization.

✦   Develop custom functionality using Apex.

✦   Build Lightning Web Components (LWC) to enhance user experience.

✦   Integrate Salesforce Service Cloud with external systems using REST and SOAP APIs.

✦   Create custom Apex classes, triggers, and Lightning components.

✦   Optimize Service Cloud performance and resolve performance issues.

✦   Collaborate with cross-functional teams to gather requirements and deliver solutions.

✦   Create and maintain technical documentation.

✦   Provide mentorship to junior developers and share knowledge.

✦   Stay updated with Salesforce platform updates and best practices.

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Job Requirements:

✦   Bachelor’s degree in Computer Science, Information Technology, or related field.

✦   5 to 8 years of hands-on experience in Salesforce development with focus on Service Cloud.

✦   Strong proficiency in Apex and Lightning Web Components (LWC).

✦   Experience with Salesforce integrations using REST and SOAP APIs.

✦   Understanding of Service Cloud functionalities such as case management and knowledge base.

✦   Salesforce certifications such as Platform Developer II or Service Cloud Consultant preferred.

✦   Strong problem-solving and analytical skills.

✦   Excellent communication and collaboration skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-service-cloud-developer-pradeepit-global-consulting-pvt-ltd-bengaluru-5-to-8-years-150426929108?src=jobsearchDesk&sid=17763018286003407_2&xp=19&px=3