Job Responsibilities:
✦ Design, develop, and customize Salesforce Service Cloud solutions.
✦ Implement and maintain Service Cloud functionalities including case management, knowledge base, and service console customization.
✦ Develop custom functionality using Apex.
✦ Build Lightning Web Components (LWC) to enhance user experience.
✦ Integrate Salesforce Service Cloud with external systems using REST and SOAP APIs.
✦ Create custom Apex classes, triggers, and Lightning components.
✦ Optimize Service Cloud performance and resolve performance issues.
✦ Collaborate with cross-functional teams to gather requirements and deliver solutions.
✦ Create and maintain technical documentation.
✦ Provide mentorship to junior developers and share knowledge.
✦ Stay updated with Salesforce platform updates and best practices.
Job Requirements:
✦ Bachelor’s degree in Computer Science, Information Technology, or related field.
✦ 5 to 8 years of hands-on experience in Salesforce development with focus on Service Cloud.
✦ Strong proficiency in Apex and Lightning Web Components (LWC).
✦ Experience with Salesforce integrations using REST and SOAP APIs.
✦ Understanding of Service Cloud functionalities such as case management and knowledge base.
✦ Salesforce certifications such as Platform Developer II or Service Cloud Consultant preferred.
✦ Strong problem-solving and analytical skills.
✦ Excellent communication and collaboration skills.
Job Application:
✦ Job Application Type: Link
Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-service-cloud-developer-pradeepit-global-consulting-pvt-ltd-bengaluru-5-to-8-years-150426929108?src=jobsearchDesk&sid=17763018286003407_2&xp=19&px=3
Job-2060
5
8
N/A
Link
2026-05-01