Job Responsibilities:
✦ Execute test plans and test cases for Salesforce Service Cloud applications.
✦ Perform functional, integration, and regression testing for Salesforce features.
✦ Validate Service Cloud components such as Case Management, Omni-Channel, Knowledge Base, and Service Console.
✦ Conduct API testing (REST/SOAP) and validate integrations with external systems.
✦ Log and track defects and ensure timely resolution.
✦ Collaborate with developers and business analysts to clarify requirements and ensure test coverage.
✦ Support Salesforce release management and perform deployment validations.
✦ Work with automation tools such as Provar and Selenium for test automation.
Job Requirements:
✦ 5-8 years of QA experience with Salesforce testing.
✦ Strong understanding of Salesforce Service Cloud functionalities.
✦ Experience in manual testing and basic exposure to automation tools.
✦ Basic experience with AccelQ.
✦ Familiarity with API testing using tools like Postman.
✦ Knowledge of Agile/Scrum methodologies and JIRA.
✦ Strong analytical and problem-solving skills.
✦ Bachelor's degree in Computer Science, Information Technology, or related field.
✦ Exposure to Lightning Experience testing is a plus.
✦ Basic knowledge of CI/CD and DevOps tools is a plus.
Job Application:
✦ Job Application Type: Link
Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-service-cloud-qa-persistent-pune-8-to-12-years-100426014299?src=jobsearchDesk&sid=1775891670029930_1&xp=18&px=2
Additional Details:
✦ Openings: 1
✦ Applicants: 50+
✦ Posted: 1 day ago
✦ Benefits: Health insurance, annual health check-ups, flexible work hours, employee engagement initiatives, and certification support.
Job-1544
5
8
Link
2026-04-26