Job Responsibilities:

✦   Execute test plans and test cases for Salesforce Service Cloud applications.

✦   Perform functional, integration, and regression testing for Salesforce features.

✦   Validate Service Cloud components such as Case Management, Omni-Channel, Knowledge Base, and Service Console.

✦   Conduct API testing (REST/SOAP) and validate integrations with external systems.

✦   Log and track defects and ensure timely resolution.

✦   Collaborate with developers and business analysts to clarify requirements and ensure test coverage.

✦   Support Salesforce release management and perform deployment validations.

✦   Work with automation tools such as Provar and Selenium for test automation.

Job Requirements:

✦   5-8 years of QA experience with Salesforce testing.

✦   Strong understanding of Salesforce Service Cloud functionalities.

✦   Experience in manual testing and basic exposure to automation tools.

✦   Basic experience with AccelQ.

✦   Familiarity with API testing using tools like Postman.

✦   Knowledge of Agile/Scrum methodologies and JIRA.

✦   Strong analytical and problem-solving skills.

✦   Bachelor's degree in Computer Science, Information Technology, or related field.

✦   Exposure to Lightning Experience testing is a plus.

✦   Basic knowledge of CI/CD and DevOps tools is a plus.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-senior-salesforce-service-cloud-qa-persistent-pune-8-to-12-years-100426014299?src=jobsearchDesk&sid=1775891670029930_1&xp=18&px=2

Additional Details:

✦   Openings: 1

✦   Applicants: 50+

✦   Posted: 1 day ago

✦   Benefits: Health insurance, annual health check-ups, flexible work hours, employee engagement initiatives, and certification support.