Job Responsibilities:

✦   Own the functional architecture of Salesforce Sales Cloud across the end-to-end sales lifecycle.

✦   Serve as the primary functional expert for Sales Cloud design, standards, and patterns.

✦   Partner with Sales Leadership, Sales Operations, Revenue Operations, and Technology teams to translate business strategy into scalable Salesforce solutions.

✦   Lead complex discovery and solution-shaping efforts, framing problems and defining future-state capabilities.

✦   Define and govern sales processes, business rules, and functional design patterns aligned to enterprise CRM standards and Salesforce best practices.

✦   Act as the functional counterpart to Technical Architects, ensuring solutions balance business outcomes and platform constraints.

✦   Review and approve functional designs, configurations, and enhancements.

✦   Own impact analysis across Salesforce features, integrations, and dependent systems.

✦   Define functional requirements for data models, integrations, and data quality.

✦   Establish and maintain functional documentation including solution designs and process models.

✦   Lead User Acceptance Testing (UAT) strategy for complex initiatives.

✦   Drive continuous improvement across sales automation, forecasting, analytics, and user experience.

✦   Act as a functional mentor and thought leader.

✦   Support change and adoption efforts including training and communication.

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Job Requirements:

✦   Extensive experience (5-10 years) as a Salesforce Functional Architect or Senior Business Analyst at enterprise scale.

✦   Deep functional expertise in Salesforce Sales Cloud including pipeline management, forecasting, quoting, and revenue operations.

✦   Strong understanding of Salesforce platform capabilities including objects, fields, flows, validation rules, security model, and reporting.

✦   Proven ability to own functional domains end-to-end from strategy through design and validation.

✦   Experience working in ambiguous environments with evolving requirements.

✦   Experience collaborating with Salesforce Admins, Developers, and Technical Architects.

✦   Strong executive-level communication and stakeholder management skills.

✦   Ability to work autonomously and deliver implementation-ready designs.

✦   Experience in Agile, SAFe, or hybrid delivery environments.

✦   Salesforce certifications such as Business Analyst, Administrator, or Sales Cloud Consultant are preferred.

✦   Strong business analysis skills including requirement elicitation, user story writing, and process modeling.

✦   Understanding of sales lifecycle processes and revenue tracking.

✦   Experience with tools like Jira, Azure DevOps, Confluence, or Lucidchart.

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Job Application:

✦   Employer Job ID: 22882

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4379199402&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=50