Job Responsibilities:

✦   Design, build, and maintain Salesforce dashboards and reports to support LPM operations.

✦   Build reports on historical results, current performance, and future projections.

✦   Collaborate with stakeholders and SMEs (subject matter experts) to understand reporting needs and translate them into effective visualizations, business process maps, and workflows.

✦   Assess and maintain data integrity through coordination with market and central teams.

✦   Ensure data accuracy and consistency across reports.

✦   Improve data quality within Salesforce by running reports to ensure data accuracy and building best practices to ensure consistent system usage.

✦   Facilitate data clean-up initiatives and uploads into Salesforce using data loading tools.

✦   Partner with leadership and process documentation team to ensure effective documentation and guidance for current and newly developed reporting or dashboards.

✦   Partner with L&D in the development and delivery of training as needed.

✦   Carry out regular internal Salesforce system audits to ensure consistent usage aligned with IH processes.

✦   Assist in application implementation and improvement, including testing end-user processes using defined guidelines.

✦   Participate in new technology initiatives to understand new or updated workflows and work alongside the technology team to focus on new reporting needs or adjustments to current reporting to ensure smooth implementation of new processes.

​

Job Requirements:

✦   Bachelor’s degree or equivalent combination of education and experience required.

✦   Three years of related system support experience.

✦   Salesforce experience, with a particular emphasis on building and customizing Lightning reports and dashboards.

✦   Functional knowledge of Yardi and DocuSign relative to the interaction with other systems through integrations.

✦   Excellent organizational skills and problem solving skills with the ability to multi-task and prioritize to meet corporate goals within desired timeframe.

✦   Familiar with reporting on custom objects and reports is preferred.

✦   Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity and report and analyze metrics and use them to enhance performance.

✦   Ability to work independently (self-accountability) and as a member of various teams with sound judgment and ability to deal effectively with a diversity of individuals at all organizational levels.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4403137861&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=75

​

Additional Details:

✦   Annual bonus program.

✦   Health, dental, vision, and life insurance.

✦   Long-term and short-term disability insurance.

✦   Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays.

✦   401(k) with company matching contributions.

✦   Awesome work environment with casual dress.

✦   Team events and gatherings (Pre- and Post-Covid).