Job Responsibilities:

✦   Support requirements elicitation sessions with Compliance/Transparency/Privacy stakeholders; capture outcomes and decisions.

✦   Document current and future state process flows and requirements using Lucid (Lucidchart / Lucidspark).

✦   Write and refine user stories, acceptance criteria, and basic test scenarios; participate in backlog refinement.

✦   Partner with engineering/integration/data teams to clarify data needs, validations, and interface impacts; maintain requirement traceability.

✦   Support QA / UAT planning and execution (scripts, defect triage, retesting) and contribute to release readiness materials.

✦   Assist with operational support (issue triage, root cause documentation) and continuous improvement metrics.

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Job Requirements:

✦   Bachelor’s or Master’s degree in a relevant field such as Computer Science, Engineering or equivalent.

✦   1–5 years of experience in Information Technology, Information Systems, or related field.

✦   Experience in pharmaceutical, life sciences, biotechnology, or healthcare domains preferred.

✦   Experience as a Business Analyst or Product Analyst with enterprise systems.

✦   Exposure to Salesforce Lightning workflows, objects, fields, and validation concepts is a plus.

✦   Experience with Agile/Scrum methodologies and SAFe exposure preferred.

✦   Knowledge of Jira, Confluence, Lucidchart/Lucidspark for documentation and process mapping.

✦   Understanding of integrations, data quality, and error handling.

✦   Basic SQL/SOQL and Excel/Sheets analysis skills preferred.

✦   Strong communication, stakeholder management, and structured problem-solving skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-sr-associate-business-analyst-salesforce-amgen-inc-hyderabad-1-to-5-years-080626912204?src=jobsearchDesk&sid=17809725786419624_6&xp=3&px=7

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Additional Details:

✦   Work involves collaboration across US/EU/IST time zones with flexible meeting schedules.

✦   Occasional travel may be required for PI planning or critical go-lives.

✦   Exposure to regulated compliance environments and auditability concepts is preferred.

✦   AI tools may be used for documentation and analysis support as per approved guidelines.