Job Responsibilities:

✦   Design, develop, and maintain a scalable, customer-facing portal using Salesforce Experience Cloud.

✦   Build custom Lightning Web Components (LWC) and Aura components optimized for external users.

✦   Implement and maintain secure guest and authenticated user access (SSO, OAuth, SAML).

✦   Integrate the portal with CRM, support, identity provider and third-party systems via REST/SOAP APIs.

✦   Partner with UX/UI designers and Product Management to deliver intuitive, branded, and accessible customer experiences.

✦   Optimize portal performance, page load times, and mobile responsiveness.

✦   Write, execute and maintain automated test suites.

✦   Work with Customer Success and Support teams to surface self-service content and knowledge articles.

✦   Document and present implementation designs to peers, stakeholders and review board.

✦   Coordinate with stakeholders to align on the development environment and launch dependencies.

✦   Monitor usage analytics and iterate based on customer behavior and feedback.

✦   Ensure compliance with data privacy standards (GDPR, CCPA) for external-facing data.

✦   Ensure compliance with applicable Public Sector regulations.

✦   Provide investigative support on new and existing integrations.

✦   Work with project managers to provide timely status and feedback to stakeholders.

✦   Align to Agile Methodology.

✦   Keep up with targeted security, technical and business training.

Job Requirements:

✦   6+ years of Salesforce development experience with a strong focus on Experience Cloud or Communities.

✦   4+ years of development using Salesforce-on-Salesforce technologies such as Mulesoft Anypoint, DevHub, Data Cloud, Government Cloud, Agentforce, Tableau and/or Slack.

✦   3+ years experience writing and running automated tests with Selenium or Playwright.

✦   3+ years experience working with XSL/T, XPath expressions and functions.

✦   Proven experience building and launching external (B2B or B2C) customer portals.

✦   Proficiency in LWC, Aura, Apex, SOQL, and JavaScript.

✦   Strong understanding of responsive design, accessibility (WCAG 2.1), and cross-browser compatibility.

✦   Experience with CDN, caching strategies, and performance tuning for high-traffic portals.

✦   Experience with customer identity and access management (CIAM) including SSO, OAuth 2.0, and social techniques.

✦   Experience with Salesforce DX and CI/CD pipelines.

✦   Experience consuming open and/or private APIs such as Google, Salesforce.com, Snowflake, Slack.

✦   Excellent interpersonal, verbal and written skills.

✦   Strong documentation, analytical and problem-solving skills.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400947779&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=775

Additional Details:

✦   Must be a U.S. Citizen operating on U.S. soil with ability to meet customer and government screening standards including Criminal Justice Information Services screening with fingerprint scan. Citizenship verification required through REAL ID Act documents.