Job Responsibilities:

✦   Drive the full lifecycle of Salesforce projects including discovery, proof of concept, story creation, prioritization, testing, release, and adoption.

✦   Conduct stakeholder interviews, workshops, and process analysis to identify business needs.

✦   Translate requirements into user stories, acceptance criteria, and process maps.

✦   Develop and execute test cases, coordinate user acceptance testing, and ensure quality standards.

✦   Oversee deployment, change management, and release documentation.

✦   Deliver training, enablement, and ongoing support.

✦   Facilitate workshops and interviews to gather and prioritize business requirements.

✦   Manage Salesforce administration tasks including user and license management, profiles, permission sets, roles, and security settings.

✦   Configure objects, fields, record types, page layouts, and Lightning pages.

✦   Implement automation using Flows, approvals, email alerts, and in-app guidance.

✦   Create reports and dashboards and manage data visibility.

✦   Ensure data quality through validation rules and governance.

✦   Support integrations and data migration efforts.

✦   Lead governance, compliance, and continuous improvement initiatives.

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Job Requirements:

✦   Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience.

✦   5+ years as a Salesforce Business Analyst with at least 3 years of hands-on Salesforce Administration experience.

✦   Proven experience with Salesforce CRM, CPQ, and Agentforce.

✦   Salesforce Administrator (ADM-201) certification is required.

✦   Advanced Administrator (ADM-211) certification is preferred.

✦   Expertise in Salesforce Administration including profiles, permission sets, Flows, validation rules, and security.

✦   Strong knowledge of Sales Cloud, Service Cloud, Experience Cloud, and CPQ.

✦   Experience with process mapping tools such as Lucidchart, Microsoft Visio, or Miro.

✦   Experience with project management tools such as Jira, Confluence, Monday, or Asana.

✦   Strong reporting and dashboard skills.

✦   Excellent communication, stakeholder management, and facilitation skills.

✦   Ability to manage multiple priorities in a fast-paced environment.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4389911012&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=50

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Additional Details:

✦   Work Environment: 100% in office.

✦   Travel Requirement: Minimal.