Job Responsibilities:

✦   Become a highly certified and recognized Salesforce expert.

✦   Help clients consistently meet/exceed goals and metrics.

✦   Contribute to customer success through front and backend solution development and release management.

✦   Deliver high client satisfaction (CSAT).

✦   Develop and configure Field Service components including Work Rules, Service Objectives, and complex Flow-based automations.

✦   Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.

✦   Build and optimize mobile-first solutions for the Field Service Mobile App, ensuring seamless performance and offline data availability.

✦   Troubleshoot key customer implementation issues and drive successful resolution.

✦   Identify and proactively manage risk areas and commit to seeing issues through to complete resolution.

✦   Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners.

✦   Collaborate with Senior Technical Consultants to implement scalable integrations and data structures that support AI-driven scheduling and dispatching.

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Job Requirements:

✦   B.E./B.Tech/MCA in Computer Science Degree or equivalent relevant experience required.

✦   2-5 years of overall experience with a minimum of 2 years on the Salesforce platform.

✦   Salesforce Admin certification.

✦   Salesforce Service Cloud certification.

✦   Salesforce Field Service certification.

✦   Salesforce Platform Developer I certification.

✦   Agentforce Credentials.

✦   Experience in designing and developing Field Service implementations.

✦   Proficiency in writing custom code and components using APEX and LWC.

✦   Hands-on experience with Salesforce Flow, including Screen Flows and Autolaunched Flows.

✦   Ability to work independently and be a self-starter.

✦   At least 3+ years experience as a Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.

✦   Familiarity with modern deployment tools and version control such as SFDX, Git, or CI/CD pipelines.

✦   Experience with Waterfall and/or Agile implementation methodologies.

✦   Proven ability to analyze, design, and optimize business processes via technology and integration.

✦   Strong communication and presentation skills.

✦   Desire to continually study new technologies and functionality.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4422396080&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=200

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Additional Details:

✦   Languages: English, Hindi.