Job Responsibilities:

✦   Manage day-to-day IT support for Logitech’s Global Partner portal and act as expert support for the Channel Operations team. Manage enhancement requests JIRA queue and work as a Business Analyst on ongoing and future global partner portal projects. Partner with IT, Sales, Operations, Finance, and Marketing teams to extract and document business and technical requirements, lead design sessions, and organize training, user acceptance testing, and delivery efforts. Collaborate with cross-functional teams to align work with internal strategic priorities. Work with stakeholders globally and manage escalations. Maintain detailed knowledge of current technology and infrastructure. Serve as a consultant to internal business groups on process improvement projects. Leverage AI and automation for process improvements.

​

Job Requirements:

✦   5+ years in the IT industry working on CRM/PRM projects. 3+ years of experience as a Salesforce Administrator with Sales Cloud certification. Experience with PRM or Channel Incentive tools such as Impartner or 360 Insights. Expertise in business processes around Marketing, Sales, Channel Partner management, and Channel Incentive Management. Strong understanding of CRM best practices and consulting approach. Knowledge of software development lifecycle and project management methodologies such as Agile, PMI, PMP, or CAPM. Strong administrator and configurator skills with Sales Cloud. Up-to-date with Salesforce releases and functionalities. Excellent communication and facilitation skills. Ability to work in a fast-paced environment and prioritize tasks. Ability to work flexible hours with global teams. Basic understanding of Salesforce programming and integration components including Apex, Visualforce, APIs, and Data Loader. HTML skills.

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-prm-salesforce-administrator-partner-experience-logitech-sales-marketing-chennai-5-to-10-years-240626502041?src=jobsearchDesk&sid=17823582083685464_1&xp=10&px=2

​

Additional Details:

✦   Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members.