Job Responsibilities:

✦   Manage the day to day IT support for Logitech’s Global Partner portal – act as the expert support for the Channel Operations team that handles user issues.

✦   Manage the enhancement requests JIRA queue and work as the Business Analyst on ongoing and future global partner portal projects.

✦   Partner with WW IT, Sales, Operations, Finance & Marketing teams to extract and document business and technical requirements, lead design sessions, and organize training, user acceptance testing and delivery efforts.

✦   Collaborate with cross-functional teams to share information, build consensus, and help ensure work aligns with internal strategic priorities and achieves common goals.

✦   Work effectively with a wide range of stakeholders across the globe and at all levels of the organization. Build positive working relationships, drive strong team engagement and effectively manage escalations.

✦   Develop and maintain detailed knowledge of the business’s current technology and infrastructure from a functional perspective.

✦   Serve as consultant to internal business groups on process improvement projects designed to improve their business results.

✦   Should be passionate about leveraging AI and automation to redefine the landscape, transitioning from a standard administrator into an expert AI operator within a three-year horizon.

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Job Requirements:

✦   5+ years in the IT Industry, working on CRM/ PRM projects.

✦   3+ years experience as a Salesforce Administrator, Salesforce.com Admin & Sales Cloud certified.

✦   Experience with PRM/ Channel Incentive tools such as Impartner, 360 Insights etc.

✦   Expertise with business processes around Marketing, Sales & Channel Partner management, Channel Incentive Management.

✦   Solid understanding of best practices in CRM usage and ability to bring a consulting approach to help business solve issues and challenges.

✦   Thorough understanding of the software development lifecycle and project management methodologies. Agile/PMI /PMP /CAPM Certification a plus.

✦   Proven administrator and configurator skills with Sales Cloud.

✦   Must be up to date with all the Salesforce releases and new functionalities within Salesforce.

✦   Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills.

✦   Ability to work in a fast-paced setting and prioritize among competing tasks and assignments.

✦   Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members.

✦   Basic understanding of Salesforce.com programming and Integration components (e.g., Force.com APEX, VisualForce, APIs, Apex controllers, Apex Web Services and Data Loader).

✦   HTML skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4431237050&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125