Job Responsibilities:

✦   Work with Business Applications Leadership and Internal Stakeholders to identify needed system changes and partner on adoption and change management.

✦   Manage new releases of Salesforce and efficiently roll out new features.

✦   Demonstration of a disciplined change control process.

✦   Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, Flows, approval processes, installed packages, etc. within Salesforce.

✦   Configure and maintain Visualforce pages, Apex code and Lightning Components.

✦   Configure and maintain Salesforce CPQ environment.

✦   Create new reporting capabilities and respond to ad-hoc reporting requests as needed.

✦   Manage all processes that impact or relate to Salesforce.

✦   Responsible for configuration, design, functionality and end-user support of the Salesforce application platform.

✦   Identify production risks and areas for improvement; prioritize, design and facilitate successful implementation and adoption of new processes.

✦   Responsible for maintaining system security and integrity.

✦   Understand integrations within the toolset and how changes impact the ecosystem.

✦   Reference and update documentation regarding Salesforce support and enhancement management.

✦   Troubleshoot outages and produce root cause analysis reports.

✦   Install new managed packages and tools within Salesforce environment.

✦   Provide technical support and assistance to stakeholders.

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Job Requirements:

✦   Strong problem-solving skills.

✦   Ability to understand the organization’s business and business tool ecosystem.

✦   Ability to quickly acquire working knowledge of connected business tools such as Gainsight, Marketo, Outreach.

✦   Ability to manage work efforts as part of Jira Sprint/Release process.

✦   Collaborative and consultative abilities to work with non-technical end users.

✦   Aptitude for eliciting user requirements and developing process and technical solutions.

✦   Computer literate and proficient in Word, Excel and Outlook.

✦   7+ years Salesforce administration and/or development experience.

✦   Salesforce Administrator Certification required.

✦   Salesforce Advanced Administrator Certification or Platform Developer I Certification preferred.

✦   Experience with Salesforce CPQ.

✦   In-depth knowledge of standard Salesforce capabilities.

✦   Experience with JavaScript, Apex, SOQL and HTML.

✦   Detail oriented and self-starter with strong written and interpersonal skills.

✦   Ability to work independently and as part of a team.

✦   Working knowledge of Lead to Book Sales lifecycle within a SaaS company.

✦   Working knowledge of SOX compliance and tracking.

✦   Bachelor’s degree or equivalent education or experience.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4429370514&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R

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Additional Details:

✦   Typically 10% or less of business travel.

✦   On-camera required during remote interviews.

✦   Equity for all employees.

✦   Flexible annual leave, paid holidays and volunteer days.

✦   Comprehensive private benefits plan including medical insurance, life insurance (3x compensation), and personal accident insurance.

✦   Fertility support and paid parental leave.

✦   Employee Assistance Program.