Job Responsibilities:

✦   Perform core administration tasks across the Salesforce ecosystem, including user management, security maintenance, and custom configurations using declarative tools like Flow.

✦   Design, build, and deploy multi-channel marketing campaigns and customer journeys, primarily using SFMC tools like Journey Builder, Email Studio, and Automation Studio.

✦   Manage the synchronization of data between Sales Cloud and Marketing Cloud to maintain data integrity and support a unified customer view. Create and manage data extensions for segmentation and targeting.

✦   Develop reports and dashboards in both Salesforce and Marketing Cloud to track campaign performance, monitor key marketing metrics, and provide insights to stakeholders.

✦   Deployment and testing using Git, sandboxes and the production environment to ensure integrations and functionality are fit for purpose.

✦   Collaborating with other Salesforce Administrators to validate business requirements and any considerations (security, scalability, limits).

✦   Working with the business to collate requirements and translate them into high-quality, robust solutions.

✦   Integrating, maintaining and administering business applications to Salesforce, such as Formstack, Survey Monkey, SMS Magic, RIO.

✦   Raise, monitor and resolve support cases with Salesforce Support.

✦   Assist with Salesforce related Service Desk tickets submitted by business or IT users.

✦   Adhere to Salesforce best practices, maintain documentation.

✦   Collaborating with IT / Developers for other systems in order to integrate across the business.

✦   Supporting other Salesforce Administrators and Developers.

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Job Requirements:

✦   Salesforce Certifications: Platform Administrator, Platform Developer. Preferably Platform Administrator II, any Marketing Cloud certification.

✦   Experience with standard Salesforce administrative functions: user setup, profiles and permissions, object and field management, reports and dashboards.

✦   Familiarity with process automation tools, specifically Flow.

✦   Hands-on experience with Marketing Cloud modules: Journey Builder, Email Studio and Content Builder.

✦   Experience with Formstack, SMS Magic would be advantageous.

✦   Proficiency in Marketing Cloud’s data tools, such as data extensions and Contact Builder.

✦   Experience with integrating SFMC and Sales Cloud via Marketing Cloud Connect.

✦   Working knowledge of email development languages such as HTML, CSS, AMPscript, and SQL.

✦   Strong problem-solving skills to troubleshoot technical and data-related issues.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4403348845&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R