Job Responsibilities:

✦   Own day-to-day Salesforce pipeline and sales tracking ensuring accuracy, completeness, and consistency of records.

✦   Build and maintain Salesforce reports and dashboards for senior management, division leaders, and marketing teams.

✦   Create weekly and monthly reporting packs for pipeline and sales performance analysis.

✦   Administer Salesforce users including onboarding, offboarding, profile and permission management, and login support.

✦   Maintain and optimize Salesforce configuration including objects, fields, page layouts, record types, validation rules, and approval processes.

✦   Design and implement automation to improve pipeline management and reduce manual work using Salesforce Flow and related tools.

✦   Develop documentation, SOPs, training manuals, and job aids for Salesforce usage.

✦   Provide end-user support and troubleshoot CRM issues in collaboration with stakeholders.

✦   Support data imports, exports, cleanup, deduplication, and migration activities.

✦   Assist in Salesforce release and upgrade testing, deployment, and change management.

✦   Maintain marketing and contract-related CRM data structures for reporting and operational use.

✦   Support training sessions, onboarding, and user adoption initiatives.

✦   Handle CRM special projects including dashboards, workflow redesign, and automation improvements.

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Job Requirements:

✦   5+ years of experience as a Salesforce Administrator or CRM operations role.

✦   Strong experience in Salesforce reporting, dashboards, and data quality management.

✦   Experience in Salesforce configuration including objects, fields, validation rules, and page layouts.

✦   Hands-on experience with user administration, roles, profiles, and permission sets.

✦   Strong knowledge of CRM data governance, validation, and standardization practices.

✦   Advanced Excel skills including pivot tables and reporting.

✦   Strong communication skills for training and stakeholder interaction.

✦   Ability to manage multiple priorities in a fast-paced environment.

✦   Salesforce Administrator certification preferred.

✦   Experience with Salesforce Flow and change management processes is a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.naukri.com/job-listings-salesforce-administrator-the-asia-group-gurugram-5-to-10-years-210426502054?src=jobsearchDesk&sid=17768195864055711_3&xp=8&px=4

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Additional Details:

✦   Must work on-site in Gurgaon.

✦   Work hours aligned with U.S. Eastern Time (8:00 AM–12:00 PM overlap required).

✦   Additional hours may be required based on business needs.

✦   Focus on CRM operations, data quality, reporting, and user enablement.

✦   Company encourages AI tool usage for efficiency improvement.