Job Responsibilities:

✦   Partner with business stakeholders to gather, analyze, document, and validate business requirements.

✦   Conduct discovery workshops, stakeholder interviews, and process mapping sessions.

✦   Translate business requirements into Salesforce functional specifications and user stories.

✦   Support Salesforce implementations, enhancements, and integrations across multiple business units.

✦   Analyze and improve business processes using Salesforce best practices.

✦   Create process flows, use cases, wireframes, and functional design documents.

✦   Manage and prioritize product backlog items in Agile/Scrum environment.

✦   Collaborate with Salesforce Developers, Architects, QA teams, and Product Owners throughout the SDLC.

✦   Support CRM modernization and digital transformation initiatives.

✦   Assist with Salesforce Service Cloud, Sales Cloud, Experience Cloud, and case management solutions.

​

Job Requirements:

N/A

​

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4431150006&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=275