Job Responsibilities:

✦   Collaborate with business stakeholders to gather, analyze, and document requirements related to Salesforce Sales Cloud implementations.

✦   Utilize deep understanding of Salesforce Sales Cloud to design and optimize sales processes.

✦   Act as a liaison between business teams and technical developers to ensure clear communication and successful delivery of solutions.

✦   Evaluate existing Salesforce Sales Cloud configurations and recommend improvements.

✦   Support the development of training materials and user documentation.

✦   Stay updated with Salesforce Sales Cloud features and industry best practices.

✦   Participate in testing and validation of Salesforce customizations and integrations.

✦   Lead business and functional analysis efforts for Salesforce banking domain projects.

✦   Conduct workshops and interviews with stakeholders to identify business needs and translate them into technical requirements.

✦   Define and document user stories, process flows, and use cases.

✦   Work closely with developers and administrators to ensure requirements are implemented.

✦   Monitor project progress and provide status updates.

✦   Identify risks and issues and propose mitigation strategies.

✦   Facilitate user acceptance testing and support issue resolution.

✦   Mentor junior analysts and contribute to continuous improvement.

Job Requirements:

✦   8 to 10 years of experience.

✦   Experience in Banking domain including Private Banking, Corporate Banking, Institutional Banking, Trade Finance, Client Services, Complaints Handling, and KYC/KYB.

✦   Strong experience with Salesforce Sales Cloud.

✦   Experience in CRM assessment projects (added advantage).

✦   Strong expertise in business and functional analysis.

✦   Ability to create business cases and document requirements.

✦   Strong stakeholder management and communication skills.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4394760206&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=425

Additional Details:

✦   Employment Type: Contract to Hire.

✦   Notice Period: Immediate Joiners Only.