Job Responsibilities:

✦   As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. You will provide technical support to ensure a smooth customer experience.

✦   Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.

✦   Consistently document root cause analysis steps and findings, recommended solutions.

✦   Monitor customer service areas to identify potential system issues that could impact customer experience.

✦   Complete setup and configuration of Salesforce customer accounts and configurations.

✦   Maintain and improve existing Salesforce and AWS applications and processes.

✦   Implement changes to applications within Salesforce and AWS.

✦   Develop requirements and specifications to meet customer needs.

✦   Install, configure, and test new applications, software, and hardware in a timely manner.

✦   Develop and execute effective system maintenance plans.

✦   Consult with stakeholders on application performance, scalability, and usability.

✦   Ensure compliance with security protocols for Salesforce and AWS systems.

✦   Resolve system problems efficiently.

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Job Requirements:

✦   Bachelor’s degree in Computer Science, Engineering or a related field.

✦   3+ years of Salesforce development experience in Service and Sales Cloud environments.

✦   Expert-level knowledge of Apex, SOQL, Lightning Components, and Visualforce.

✦   Excellent experience with Salesforce integrations (REST/SOAP APIs).

✦   Proficiency in JavaScript and Python.

✦   Experience with version control systems (Git).

✦   Experience with security concepts (authentication, authorization, encryption, digital signature, SSL, web service proxies, firewall, SAML 2.0, OAuth 2.0).

✦   Experience with AWS services.

✦   Experience working with Salesforce Marketing Cloud.

✦   Exceptional quantitative and qualitative problem-solving skills.

✦   Ability to work in a fast-paced, startup environment.

✦   Ability to thrive in an ambiguous environment and manage multiple medium-to-large projects.

✦   Ability to work cross-functionally with many teams and multitask with a sense of urgency.

✦   Attention to detail, follow-through, and resourcefulness.

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Job Application:

✦   Employer Job ID: A10453445

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4430958032&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R