Job Responsibilities:

✦   Administer and configure Salesforce Education Cloud and related applications to meet business requirements.

✦   Manage user roles, profiles, and security settings to ensure appropriate access controls.

✦   Customize and maintain Salesforce objects, fields, layouts, and record types.

✦   Perform system configuration updates, patches, and version upgrades.

✦   Ensure compliance with security best practices and data governance policies.

✦   Analyze business requirements and translate them into technical solutions.

✦   Provide expert recommendations on issues, system optimization and efficiency improvements.

✦   Conduct gap analysis to identify areas for enhancement or customization.

✦   Perform new development work to meet evolving requirements.

✦   Implement feature enhancements and customizations within Salesforce and integrated systems.

✦   Utilize Salesforce best practices in all development activities.

✦   Implement point-and-click solutions and custom code when appropriate.

✦   Maintain code quality, security, and performance standards.

✦   Document development changes and maintain version control.

✦   Manage integration of Salesforce Education Cloud with Workday Student via Informatica and connectors.

✦   Maintain and develop integrations between Ed Cloud with external systems such as Marketing Cloud, application management systems, Calendly, and Zoom.

✦   Ensure data quality, accuracy, and consistency across integrated systems.

✦   Design, build, and maintain comprehensive Salesforce Education Cloud reports and dashboards.

✦   Create dashboards and custom reports to track key performance indicators and metrics.

✦   Monitor system health, performance, and capacity planning.

✦   Perform routine maintenance tasks and housekeeping.

✦   Coordinate with Salesforce support for escalated issues.

✦   Provide comprehensive user support and technical assistance.

✦   Create and maintain user guides and standard operating procedures.

✦   Gather and prioritize user feedback for continuous improvement.

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Job Requirements:

✦   Proven experience as a Salesforce Administrator with a focus on Education Cloud and data integrations.

✦   Education Cloud certification.

✦   Proficiency in Salesforce reporting, dashboards, and analytics.

✦   Experience managing user access, roles, profiles, and security controls.

✦   Demonstrated business analysis skills with ability to translate requirements into solutions.

✦   Knowledge of higher education business processes preferred.

✦   Excellent problem-solving and troubleshooting skills.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4431856731&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125