Job Responsibilities:

✦   Own and maintain data quality standards across all Salesforce objects (Accounts, Contacts, Opportunities, Leads).

✦   Execute regular data validation, deduplication, and cleanup activities.

✦   Monitor and enforce data entry standards and validation rules.

✦   Conduct regular audits to identify and resolve inconsistencies, gaps, or errors.

✦   Manage data imports, exports, and mass updates using Data Loader or similar tools.

✦   Track and report on data accuracy and completeness metrics aligned with commercial KPIs.

✦   Configure and maintain Pardot instance including forms, landing pages, and email templates.

✦   Build and manage prospect lists, segmentation, and dynamic lists for ABM campaigns.

✦   Set up and monitor marketing automation workflows, drip campaigns, and engagement programs.

✦   Support ABM campaign execution by configuring account-based lists and tracking.

✦   Maintain Salesforce-Pardot connector integration and ensure seamless data synchronization.

✦   Troubleshoot Pardot issues and optimize campaign performance through A/B testing and analytics.

✦   Manage lead scoring models and grading criteria in alignment with sales priorities.

✦   Design and build Salesforce reports and dashboards to track commercial KPIs and SLAs.

✦   Create visualizations for sales performance, pipeline metrics, marketing attribution, and client acquisition costs.

✦   Develop custom reports for Board presentations and commercial leadership.

✦   Implement and maintain real-time dashboards for Sales Managers and BDs.

✦   Support marketing in tracking campaign performance and conversions.

✦   Provide ad-hoc reporting and data analysis as required.

✦   Perform Salesforce system administration including user management, profiles, permissions, and security.

✦   Configure custom objects, fields, page layouts, and record types.

✦   Build and maintain automation using Flows, Process Builder, and workflow rules.

✦   Provide user training, create documentation, and deliver ongoing support to global commercial teams.

✦   Troubleshoot user issues and provide timely resolution or escalation.

✦   Manage Salesforce release updates and communicate changes to stakeholders.

✦   Collaborate with external consultants or Salesforce support on complex technical issues.

✦   Monitor system performance, storage limits, and API usage.

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Job Requirements:

✦   Bachelor’s degree in Information Technology, Business, or related field.

✦   Salesforce Administrator certification highly advantageous.

✦   Pardot Specialist or Marketing Cloud Account Engagement certification advantageous.

✦   Minimum 3 years of hands-on experience as Salesforce Administrator or CRM Data Manager.

✦   Proven experience with Salesforce data management, validation rules, workflows, and process automation.

✦   Practical experience with Pardot/Marketing Cloud Account Engagement including list management, campaign setup, and ABM workflows.

✦   Strong experience building Salesforce reports, dashboards, and analytics.

✦   Experience with data hygiene, deduplication, and data quality management tools.

✦   Exposure to Salesforce integrations and declarative development (Flow, Process Builder).

✦   Experience supporting B2B sales or professional services organisations preferred.

✦   Expert knowledge of Salesforce platform capabilities and best practices.

✦   Strong analytical skills and ability to translate business requirements into system configurations.

✦   Meticulous attention to detail with commitment to data accuracy.

✦   Excellent problem-solving and technical troubleshooting skills.

✦   Strong communication skills for training and documentation.

✦   Ability to manage multiple priorities and work independently.

✦   Process-oriented mindset with focus on continuous improvement.

✦   Comfortable working with global stakeholders across time zones.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4432980616&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=125