Job Responsibilities:

✦   Configuring and administering Salesforce Marketing Cloud to align with the strategic needs of the MDG product team. This includes partnering closely with the Product Team and the Enterprise Security team to define and manage user roles, business units, and security settings.

✦   Implementing schema changes in support of significant business evolution to support company growth.

✦   Receiving, reviewing and implementing technical/platform requests from a cross-functional team of Salesforce developers and Rotary staff.

✦   Designing, documenting, and implementing specific initiatives to improve security and performance.

✦   Documenting specific best practices for the Salesforce platform, including lower environment refreshes, sandbox management and supporting the 3x/year Salesforce updates.

✦   Creating and managing user profiles and roles and monitor user license counts.

✦   Managing ongoing Salesforce database schema updates and changes.

✦   Assisting the product team in pulling data integrity reports and sharing data exports.

✦   Salesforce release management including Sandbox management, change set tracking, and requirement collaboration with software development team.

✦   Providing level 3 support as needed for Salesforce platform related issues.

✦   Monitoring system performance including managing health check dashboards, setting up alerts and reacting to alert notifications.

✦   Researching add-on application packages as needed/requested.

✦   Monitoring integrations with 3rd party applications.

✦   Working with other Platform Operations team members to train them on Salesforce platform administration.

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Job Requirements:

✦   3-4 years as a Salesforce platform administrator.

✦   Salesforce Administrator Certification (ADM-201) required; Advanced Administrator certification is a plus.

✦   Experience with Experience Cloud and Marketing Cloud.

✦   Salesforce architecture knowledge.

✦   Familiarity with Salesforce data migration tools (Data Loader, Data Import Wizard).

✦   Understanding of integration tools (API connections, middleware).

✦   Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

✦   Strong communication and documentation skills, with the ability to explain technical concepts to non-technical audiences.

✦   Experience working in an Agile/Scrum development environment.

✦   Experience with Apex and Lightning is a plus.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4404540881&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=25

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Additional Details:

✦   24X5 rotational shifts – need to work with US-based and India-based team members.