Job Responsibilities:

✦   Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.

✦   Perform functional, regression, integration, and UAT testing.

✦   Validate workflows, automation, and security settings within Salesforce.

✦   Test CTI functionality including call routing, screen pops, and softphone integration.

✦   Identify, document, and track defects using tools like Jira or similar tools.

✦   Collaborate with developers and admins to resolve issues promptly.

✦   Ensure Salesforce configurations align with business requirements.

✦   Validate data integrity and system performance post-deployment.

✦   Maintain detailed test documentation and provide regular QA status reports.

✦   Create and update test cases for new features and enhancements.

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Job Requirements:

✦   3+ years of QA experience with Salesforce Sales Cloud.

✦   Hands-on experience testing CTI integrations.

✦   Familiarity with Salesforce declarative features and data model.

✦   Experience with QA automation tools is a plus.

✦   Salesforce Administrator or Sales Cloud Consultant certification preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4412990473&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=200

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Additional Details:

✦   Focus on Salesforce Sales Cloud and CTI integration testing.

✦   Role involves functional, regression, integration, and UAT testing.

✦   Requires defect tracking and collaboration with development teams.

✦   Maintains QA documentation and reporting.