Job Responsibilities:

✦   Lead the implementation of Salesforce Service Cloud solutions.

✦   Design, build and support CTI integrations including call routing, screen operations and activity logging.

✦   Implement and manage Salesforce DevOps processes using Copado.

✦   Develop Lightning components using LWC, Aura framework, Apex, JavaScript and related tools.

✦   Support the Product Owner in gathering requirements and providing solution options.

✦   Oversee end-to-end architecture of the Salesforce platform including Service Cloud, Experience Cloud, and Tableau CRM.

✦   Develop and configure solutions using Salesforce Lightning Components, APEX, Visualforce Pages, SOQL, and SOSL.

Job Requirements:

✦   Bachelor’s degree and 10+ years of hands-on programming/custom coding experience with Salesforce platform.

✦   Experience with LWC and Apex.

✦   Experience with SLDS, Visualforce, Triggers, Batch classes, SOQL, SOSL and declarative platform tools.

✦   Valid Salesforce Platform Developer I Certification required.

✦   Salesforce Platform Developer II Certification preferred.

✦   Extensive understanding of Salesforce best practices, architecture, design, development, administration, and security model.

✦   Hands-on experience with CTI integrations and external system integrations.

✦   Experience implementing Salesforce Service Cloud including high volume case management and omni-channel.

✦   Experience implementing Copado for Salesforce DevOps and CI/CD pipelines.

Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4388701355&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=275

Additional Details:

✦   Work Authorization: Visa sponsorship will not be provided.

✦   Working Arrangements: Remote role.

✦   Working Hours: 40 hours per week.

✦   Travel Requirement: None.

✦   Compensation & Benefits: Includes 401(k) with company match, medical, dental, vision plans, paid time off, paid holidays, parental leave, disability insurance, life insurance.

✦   Compensation & Benefits: Flexible work week and career growth opportunities.