Job Responsibilities:

✦   Provide strategic leadership for scalable CRM growth and continuous improvement.

✦   Lead Salesforce development, enhancements, backlog management, and implementation.

✦   Collaborate with sales and marketing to build and optimize lead management processes.

✦   Define CRM roadmap and long-term business integration strategy.

✦   Troubleshoot complex Salesforce issues and design scalable solutions.

✦   Develop KPIs, dashboards, and reports for executive decision-making.

✦   Present CRM performance insights to leadership and identify improvement areas.

✦   Design Salesforce security models and ensure compliance best practices.

✦   Evaluate and recommend CRM tools, integrations, and technologies.

✦   Collaborate with IT and vendors to ensure data integrity across systems.

✦   Maintain data quality through continuous monitoring and improvements.

✦   Manage Salesforce release cycles including testing and deployment.

✦   Drive CRM adoption and system usage best practices.

✦   Develop and deliver Salesforce training programs for users.

✦   Act as Salesforce subject matter expert for stakeholders.

✦   Mentor and guide Salesforce administrators and developers.

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Job Requirements:

✦   Bachelor’s degree or equivalent experience.

✦   7+ years of Salesforce experience in complex environments.

✦   Experience with CRM scaling across multiple business units.

✦   Strong expertise in reporting, dashboards, and data analytics.

✦   Experience working in Agile environments managing multiple priorities.

✦   Salesforce Advanced Administrator certification required.

✦   Additional certifications such as System Architect or Integration Architect preferred.

✦   Strong problem-solving and technical troubleshooting skills.

✦   Excellent communication and stakeholder management skills.

✦   Ability to drive platform adoption and continuous improvement.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4400876498&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=600

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Additional Details:

✦   401(k) retirement savings plan.

✦   Medical, Dental, Disability, and Life Insurance benefits.

✦   Employee Stock Purchase Plan.

✦   Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).

✦   Paid time off and paid holidays.

✦   Paid parental leave (maternity and paternity).

✦   Educational assistance program.

✦   On-site role.