Job Responsibilities:

✦   Configure, administer, and maintain Salesforce CRM platform to support business needs and ensure system reliability.

✦   Translate sales and pre-sales business requirements into scalable Salesforce solutions and enhancements.

✦   Design, build, test, and deploy Salesforce configurations including objects, fields, workflows, validation rules, page layouts, and access models.

✦   Troubleshoot and resolve CRM system issues related to performance, data quality, integrations, and user experience.

✦   Support and coordinate integrations between Salesforce and external platforms to ensure accurate and timely data flow.

✦   Monitor and maintain CRM data quality through data hygiene activities and duplicate record resolution.

✦   Monitor CRM performance, adoption, and effectiveness and recommend process and automation improvements.

✦   Support CRM enhancements, upgrades, and process improvements with cross-functional teams.

✦   Plan, test, document, and support releases and validate system changes prior to deployment.

✦   Stay current on Salesforce releases and best practices.

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Job Requirements:

✦   Bachelor’s degree in MIS, Computer Science, Business Administration, or equivalent experience.

✦   5+ years of Salesforce CRM administration experience.

✦   Experience with Salesforce Sales Cloud and pre-sales processes including leads, opportunities, and quotes.

✦   Experience supporting CPQ and/or Revenue Cloud solutions.

✦   Experience with mobile-first sales processes and user experiences.

✦   Strong hands-on expertise with Salesforce Flow, security model, and reporting/dashboards.

✦   Experience working in integrated environments with SAP, Informatica, Workday, or Microsoft Fabric is preferred.

✦   Knowledge of data governance and data quality concepts.

✦   Strong analytical and problem-solving skills.

✦   Strong communication skills and ability to translate technical concepts into business solutions.

✦   Salesforce Administrator certification or Advanced Administrator certification preferred.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4411224081&f_TPR=r86400&geoId=103644278&keywords=salesforce&sortBy=R&start=350

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Additional Details:

✦   Experience in CPQ and Revenue Cloud is preferred.

✦   Role involves working in a highly integrated enterprise environment.