Job Responsibilities:

✦   Perform day-to-day Salesforce administration including object and field configuration, page layouts, record types, validation rules, flows, process automations, and permission sets.

✦   Execute platform changes and enhancements in alignment with priorities and specifications defined by the US-based Salesforce Administration team, ensuring work adheres to global governance and quality standards.

✦   Manage user provisioning, role hierarchy maintenance, profile and permission set assignments, and license management across the Salesforce org.

✦   Support sandbox management, change set deployments, and release coordination in partnership with US and EMEA Salesforce counterparts.

✦   Maintain accurate platform documentation including configuration logs, data dictionaries, field usage guides, and release notes to ensure transparency across the global team.

✦   Identify, troubleshoot, and resolve platform issues, escalating to the Manager or US counterparts as appropriate and contributing to root cause analysis and long-term fixes.

✦   Contribute to data quality initiatives including deduplication, hygiene workflows, and validation rule enforcement to maintain CRM data integrity.

✦   Support the vision and values of the company through role modeling and encouraging desired behaviors.

✦   Participate in various company initiatives and projects as requested.

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Job Requirements:

✦   Bachelor’s degree or equivalent experience required.

✦   3+ years of hands-on Salesforce Administration experience, preferably in a B2B SaaS or technology environment.

✦   Salesforce Administrator certification required; Advanced Administrator or Platform App Builder certification strongly preferred.

✦   Proficiency with Salesforce configuration including flows, validation rules, custom objects, formula fields, reports, dashboards, and permission sets; hands-on experience with Sales Cloud and Service Cloud required; Experience Cloud experience a plus.

✦   Experience working within a globally distributed team or matrixed organization, with the ability to execute independently while staying tightly aligned to centrally defined standards.

✦   Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.

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Job Application:

✦   Job Application Type: Link

​      Job Application Link: https://www.linkedin.com/jobs/search/?currentJobId=4431889416&f_TPR=r86400&keywords=salesforce&location=India&sortBy=R&start=25

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Additional Details:

✦   This role is expected to be in office 5 days per week. Limited corporate travel may be required to remote offices or other business meetings and events.